Acheter des billets moins chers

Acheter des billets moins chers

Économisez davantage avec divers bons. Réservez sur l'application TrainPal sans frais de réservation.

Service clients efficace

Service clients efficace

Un service clients disponible 24 h/24 et 7 j/7 pour répondre rapidement à vos questions

Voyager facilement grâce aux billets électroniques

Voyager facilement grâce aux billets électroniques

Les billets électroniques sont plus pratiques et moins polluants que les billets physiques

Modifications rapides et remboursements

Modifications rapides et remboursements

Des voyages en train en toute tranquillité grâce aux modifications faciles et aux remboursements

How to book cheap Eurostar tickets

Step 1

Step 1

Select your departure and arrival cities, travel date, and number of travelers, then click "Find cheap tickets"

Step 2

Step 2

Look for trains with the "Eurostar" logo and select your desired train

Step 3

Step 3

Choose your preferred class and fare based on your needs

Step 4

Step 4

Verify that your personal information is correct and valid

Step 5

Step 5

After payment, you will receive a Eurostar e-ticket via email, or you can view it in the "My Booking" section on TrainPal

FAQs about Eurostar

How early should I arrive for Eurostar at London St Pancras International Station?

󱒃
Arrive 90 minutes before departure. This allows enough time for all pre-departure checks, including border and luggage checks.

How early should you arrive for the Eurostar in Europe?

󱒃
For trains to London, arrive 90 minutes before departure. This allows more time for border and luggage checks, ensuring a smooth and stress-free boarding process. For trains traveling only within the European continent, arrive at least 20 minutes before departure for a stress-free boarding experience.

What happens if you are late for Eurostar?

󱒃

If you are late for your Eurostar train and arrive after it has departed, you will typically be considered a "no-show," and your ticket may not be valid for a later train. This is particularly the case for Eurostar Standard and Eurostar Plus tickets (new fares from 4th November 2024). However, if you have a Eurostar Premier ticket, you can change to a new date or time, or request a refund within 48 hours after the original departure time.

If you realise you are running late, contact Eurostar staff as soon as possible. They may be able to assist you in rebooking your journey, although this could incur additional fees.

Can I change my booking?

󱒃
Typically, you can change the time and date of your Eurostar ticket, but not the destination. If you wish to travel on a different route, you will need to purchase a new ticket. Exchange conditions vary based on your fare type. Starting from 4th November 2024, Eurostar Standard and Eurostar Plus tickets can be changed without a fee up to one hour before departure, although any fare difference must be paid. With Eurostar Premier tickets, you can exchange your tickets for free up to 48 hours after the original departure time.

Can I cancel my ticket and get a refund?

󱒃

Refund policies differ depending on the fare type. From 4th November 2024, for Eurostar Standard and Eurostar Plus tickets, you can obtain a refund for a fee if you cancel at least seven days prior to departure. The fee is £/€25 per person for each segment of the journey, or £/€50 per person for a full refund on a return ticket.

For Eurostar Premier tickets, you can receive a refund without any fee up to 48 hours after the scheduled departure time. Beyond this 48-hour window, tickets are non-refundable.

Do I need to print out Eurostar tickets?

󱒃
No, you don't necessarily need to print out Eurostar tickets. You can receive your ticket via email or on your TrainPal account and either print it out or save it to your phone.

Consulter plus de FAQ󱒃

󰉮

Télécharger l'application TrainPal
Plus d'économies sur les voyages en train

Forte de ses bonnes évaluations, de son service efficace, de son interface conviviale et de son processus de réservation fiable, l'application TrainPal rend la planification et la réservation de vos voyages en train faciles et pratiques. Vous êtes ainsi assuré de bénéficier de la meilleure expérience possible au meilleur coût.

Offre découverte pour les nouveaux utilisateurs

Pas de frais de réservation

Bonnes affaires et vouchers

Réservation d'autocars et de vols disponible

👆Scannez le code QR avec l'appareil photo

Télécharger l'application TrainPal
Plus d'économies sur les voyages en train

Offre découverte pour les nouveaux utilisateurs

Pas de frais de réservation

Bonnes affaires et vouchers

Réservation d'autocars et de vols disponible